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Help

Support & community rules.

How to get help, report problems, appeal enforcement, and keep 20Realms fair for players, Dungeon Masters, and creators.

Contact support

For support, reports, appeals, privacy requests, Creator Lab refund reviews, copyright issues, or legal questions, contact support@20realms.net.

For disputes, include your account email, issue summary, and requested outcome. BloodStone Forge will try to acknowledge receipt within 5 business days and provide a written response within 30 calendar days.

Respect others

No harassment, hate speech, threats, sexual exploitation, targeted abuse, stalking, doxxing, or sharing private information. Chat messages and voice chat can and may be logged, reviewed, or retained for harassment, abuse, safety, moderation, and legal compliance.

Keep play fair

No cheating, exploits, unauthorized automation, XP manipulation, fraud, or security bypassing. Accounts may be suspended, reset, restricted, or terminated for cheating or exploitation. XP may be adjusted after balance patches, exploit fixes, or enforcement actions.

Content standards

Do not upload unlawful, infringing, obscene, profane, hateful, abusive, sexually exploitative, malicious, fraudulent, misleading, or otherwise prohibited content. Respect creator rights and licensing requirements.

Creator Lab sellers must accept the separate Creator Lab Agreement before publishing or selling content. Prohibited Creator Lab content may be removed, refund-reviewed, payout-held, or made unavailable for new purchases.

Reports, enforcement, and appeals

BloodStone Forge may take action based on severity and history, including warning, content removal, temporary suspension, account reset, permanent account termination, payout hold, marketplace removal, or legal escalation.

If your account or content is actioned, request review through support@20realms.net. If there is immediate danger or credible threats, contact local emergency services first.

Forums

Community discussion currently lives at r/20Realms. Forum and community participation remains subject to the same safety, conduct, copyright, and moderation expectations.

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